E-Statements - Frequently Asked Questions

Below are some frequently asked questions about e-Statements.

Are E-Statements safe and secure?

Definitely! You have to sign into your Online Banking account to download your statement. Online Banking provides an extremely high level of encryption for your protection. You don’t have to worry about someone looking through your mail.

Do I have to have Online Banking to receive an e-statement?

Yes! We offer this service through Online Banking so that you can control when the statement is downloaded. You can also control who looks at the statement as well. Your privacy and security is our primary goal.

How will I sign up?

You will be asked if you want to sign up when you sign into Online Banking. If you answered NO when asked, you can reinitiate the process inside of the account options area.

What format are the statements in?

They are provided in Portable Document Format or PDF for short. This document format will allow you to either save a copy on your computer, or print it off on your personal printer.

What if I forget to download my statement?

No problem! We keep the past eighteen months available for you to download.

Why would I want an e-statement?

E-Statements are not right for everyone, but they are an option that should be strongly considered. This option provides an extra layer of security to keep your private information private. They are also a good option for those wanting to GO GREEN to save the environment.
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